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Global Capability Centers (GCCs) are undergoing a powerful transformation from traditional cost centers to AI-driven innovation engines that are reshaping the future of enterprise IT. This report uncovers how, by 2026, GCCs are harnessing Generative AI, automation, and advanced analytics to move beyond execution and become strategic decision-making hubs. With faster innovation cycles, enhanced productivity, and growing ownership of global products and platforms, GCCs are now at the core of business value creation and digital transformation. While challenges like talent shortages and legacy systems persist, the shift toward AI-first GCCs is unlocking unprecedented efficiency, agility, and competitive advantage for enterprises worldwide.
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The data and insights in our Industry Reports are sourced from third-party research, industry publications, journals, and publicly available information.
While efforts are made to ensure accuracy, users are advised to conduct their own analysis and due diligence before making any decisions.
